Help guide
Four short, tested guides cover almost everything people ask us. Still stuck? We answer within 1 business day.
Create your account, shorten your first link, make a QR code and a bio page, and read your first click statistics. A ten-minute walkthrough.
Point a domain or subdomain at GoTinyURL with one DNS record, add it in the app, wait for activation and create branded short links on it.
Build a GoTinyURL bio page step by step: pick a name, add blocks, apply a theme, schedule blocks, collect emails and share it in your profiles.
What each GoTinyURL statistic means, how to compare links and channels, why numbers differ from Google Analytics, and how to export reports.
FAQ
Use the one-time login link from the thank-you page. If it has expired, choose Forgot password at app.gotinyurl.com with the email you paid with. Still stuck? Contact us with your order reference.
Buy the new plan on the pricing page with the same email; your account updates automatically. To cancel a subscription, contact us or use the billing link in your Stripe receipt.
Use the manage-subscription link in your Stripe receipt email, or contact us and we will cancel it for you. You keep paid features until the end of the period.
Use the contact form with the topic "Report abuse or a malicious link", or see the report section of the acceptable use policy. We review reports every business day.
Yes, in the app at app.gotinyurl.com/api-documentation.
Statistics export as CSV, JSON or PDF from each link. For a full account export, contact us.
Monday to Friday, 09:00 to 17:00 US Eastern time. We reply within one business day.
From account settings in the app, or ask us through the contact page.
No question matches that. Try another word, or ask us directly.
Need a person? Write to support and include your account email.
Create your account and follow the getting-started guide.
